Terms and Conditions for Ordering Online

Effective Date: 15 October 2024

Welcome to Canteen.es! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

1.1 These Terms and Conditions apply to all orders placed online through Canteen.es. 1.2 By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian. 1.3 Canteen.es reserves the right to modify these Terms and Conditions at any time without prior notice. The version published on the website at the time of the order will apply.

2. Orders

2.1 To place an order, select your desired meals and follow the online ordering process. 2.2 All orders are subject to availability. If an item becomes unavailable after your order has been placed, we will inform you and offer alternatives or a full refund. 2.3 After placing an order, you will receive an order confirmation via email. This email does not guarantee acceptance of your order; it is subject to availability and payment confirmation.

3. Prices and Payment

3.1 All prices listed on Canteen.es are inclusive of applicable taxes, unless stated otherwise. 3.2 Payment can be made through our accepted online payment methods (credit card, debit card, etc.). 3.3 In case of any pricing errors, Canteen.es reserves the right to cancel the order and offer a refund or alternative solution. 3.4 Payments must be made in full at the time of placing the order.

4. Delivery

4.1 Canteen.es delivers to locations within Barcelona. 4.2 Delivery times are estimates and may vary depending on traffic, weather conditions, or other external factors. Canteen.es will not be held responsible for any delays. 4.3 If you are unavailable at the time of delivery, please contact us to reschedule within a reasonable time frame. Failure to do so may result in additional delivery charges.

5. Food Allergies and Dietary Preferences

5.1 Customers are responsible for informing Canteen.es of any allergies or dietary restrictions. While we strive to accommodate all dietary needs, we cannot guarantee that all meals will be free from allergens due to the risk of cross-contamination.

6. Intellectual Property

6.1 All content on Canteen.es, including text, images, logos, and designs, is the intellectual property of Canteen.es and is protected by copyright laws. 6.2 You may not use, copy, or distribute any material from Canteen.es without express permission from Canteen.es.

7. Limitation of Liability

7.1 Canteen.es is not liable for any direct or indirect loss or damage arising from the use of our website or services. 7.2 We are not responsible for any food-related issues, including allergic reactions, that occur due to insufficient information provided by the customer.

8. Governing Law

8.1 These Terms and Conditions are governed by the laws of Spain. Any disputes will be subject to the jurisdiction of the courts of Barcelona.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

• Email: canteen.es@gmail.com